We ship worldwide with a carrier, to the address you give with your order. Below you will find what it costs, when it goes out, and what applies outside the European Union.
What it costs
The shipping cost depends on the country, the weight and the size of the shipment.
In the cart you choose the delivery country and immediately see the amount. If you order several items, they go out as one shipment and you pay shipping costs once. All prices on the site are excluding VAT; what is added in VAT is shown at checkout.
Delivery time
Your order is shipped within one to five working days. After that, the transit time depends on the carrier and the destination.
As soon as the parcel is registered with the carrier, you receive the tracking number by email. That lets you see for yourself where it is.
Do you need it by a certain date? Let us know, and we will see what is possible.
Which carrier
We ship with PostNL, DPD, DHL, UPS and FedEx. Which one is used depends on the country and the weight. At checkout you will see the options for your address, with the rate next to each.
Pickup in Urk
Picking it up yourself is possible and free. Choose pickup at checkout; we will let you know as soon as it is ready at Keteldiep 21 in Urk.
Large and heavy
A radar antenna, a wheelhouse console or a scanner on a pallet does not go out as a parcel. Those items are marked on the site as custom shipping. You then only pay for the item itself; we calculate the freight for your address and send it to you for approval first.
Outside the European Union
If a shipment leaves the EU, we take care of the customs declaration. You do not need to do anything for that.
Import duties and taxes in the destination country are for the recipient. These are separate from what you pay here and are charged by customs or the carrier. If you have an EORI or VAT number, please provide it with your order; that saves time during customs clearance.
Countries without postcodes
Not every country uses postcodes. If you choose such a country, that field disappears automatically. It makes no difference to the price.
Damage on arrival
Check on arrival that the packaging is intact. If something is damaged, report it within two working days with a photo of the box and of the item. We will then report it to the carrier.
If you want to return something, see Returns. What has been agreed about warranty is on Condition and warranty.
Questions about a shipment
Feel free to call or email us: about a delivery time, an address or a shipment that is on its way.
